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A warning after log-in

Yasin Bostanci

Dear all,

I moved my SugarCRM CE files to another server according to the instructions. However, when I try to login to the new server, the following error (about an additional module I created in Studio) appears and I am not able to access admin area at all.

I immediately need to login to the system to restore the user access as the system contains very important data.

Warning: require_once(modules/Alumn_AlumniRecords/Alumn_AlumniRecords.php): failed to open stream: No such file or directory in/home/bostanciworks/polscrm.com/include/utils/autoloader.php on line 74

Fatal error: require_once(): Failed opening required 'modules/Alumn_AlumniRecords/Alumn_AlumniRecords.php' (include_path='/home/bostanciworks/polscrm.com:/home/bostanciworks/polscrm.com/include/..:.:/usr/local/lib/php:/usr/local/php5/lib/pear') in/home/bostanciworks/polscrm.com/include/utils/autoloader.php on line 74

Could anyone please help me on this issue?

Best regards,

Y.

  • 0

    Hi Yasin,

    This could be a problem with the file permissions. Can you have a look at the following URL and check if this could perhaps fix the issue:

    https://support.sugarcrm.com/Knowledge_Base/Administration/Platform_Management/Required_File_System_Permissions_on_Linux/

    Also another idea may be to check that you have updated all the relevant settings in the config.php and/or the config_override.php files. This could be any of the following settings:

    host_name

    site_url

    Lastly, I would recommend confirming that the mentioned files exist on the server after migrating.

    Hope this helps.

    -Chris

  • 0 in reply to Chris Weinlich

    Dear Chris,

    Thanks so very much! Have just noticed that I have not copied modules folder at all.

    On an additional note: is there any way to get rid of the dashlets along with the SCRM ad on the main page - the page that comes after user login? I would love to construct a unified and simplified main page for all users.

    Best regards,

    Y.

  • 0 in reply to Yasin Bostanci

    Hi Yasin,

    Regarding the SCRM ad, are you referring to this page?

    This should only be shown the first time a user logs in from a new PC. The second, third, etc times the window should not appear. Are you seeing something different? This data is stored in the browser cache.

    On the topic of the main page. The Dashboard is configurable on a user by user basis. Users have the ability to customise the dashlets which are shown on their Dashboard, and also create alternative Dashboards. You can read more about Dashboards here.

    Hope this helps.

    -Chris