A warning after log-in

Question

Dear all,

I moved my SugarCRM CE files to another server according to the instructions. However, when I try to login to the new server, the following error (about an additional module I created in Studio) appears and I am not able to access admin area at all.

I immediately need to login to the system to restore the user access as the system contains very important data.

Warning: require_once(modules/Alumn_AlumniRecords/Alumn_AlumniRecords.php): failed to open stream: No such file or directory in/home/bostanciworks/polscrm.com/include/utils/autoloader.php on line 74

Fatal error: require_once(): Failed opening required 'modules/Alumn_AlumniRecords/Alumn_AlumniRecords.php' (include_path='/home/bostanciworks/polscrm.com:/home/bostanciworks/polscrm.com/include/..:.:/usr/local/lib/php:/usr/local/php5/lib/pear') in/home/bostanciworks/polscrm.com/include/utils/autoloader.php on line 74

Could anyone please help me on this issue?

Best regards,

Y.

Yasin Bostanci · Accepted Answer

Hi Yasin,

This could be a problem with the file permissions. Can you have a look at the following URL and check if this could perhaps fix the issue:

https://support.sugarcrm.com/Knowledge_Base/Administration/Platform_Management/Required_File_System_Permissions_on_Linux/

Also another idea may be to check that you have updated all the relevant settings in the config.php and/or the config_override.php files. This could be any of the following settings:

host_name
site_url

Lastly, I would recommend confirming that the mentioned files exist on the server after migrating.

Hope this helps.

-Chris