Selecting Sugar solutions to lift your business is one (large!) slice of the pie - your team's vision and strategy are other slices to cut just right as part of your ongoing success. So, let us help you get started on your CX optimization with Sugar! We recommend setting time to intentionally review some of these materials ahead of and/or during the implementation of your Sugar products. |
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Get to know your company's CX Score so your teams can use it as a benchmark as your business matures Take the CX Assessment before you implement Sugar, and check against that score to measure your progress towards your own Customer Experience over time. Once you have your results, you can use them internally to discuss your path towards a High-Definition Customer Experience for your customers. |
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There's more to CRM than set-up! A key to success is making sure your teams know how to use the platform Review our GROW Adoption Framework to guide you through how to achieve maximum adoption with your stakeholders and end users. With this framework, you can read best practices on key steps and access templates for various elements such as Adoption Workshops for your team, Project Kickoffs, Internal Communication forms, and more. |
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Check out what other customers have to say about their individual successes Learn from Neenah, Unite and Hermann Hartje who recently shared their best practices on how they drove adoption from internal regular meet-ups, to "coffee and sweets"! |