My name is Stuart Hall, and I am VP of Customer Success here at SugarCRM in EMEA. Maybe you saw my first post where I talked about what artificial intelligence means to sales leaders when it comes to forecasting. But what benefit does it bring your team?
User adoption is one of my primary concerns and is very close to my heart. One of the biggest barriers to user adoption is that using a traditional CRM doesn't really add any value to the sales team. It's often seen as a form of data entry. In this video, I discuss how I see using artificial intelligence to support my team and help them get true value from their CX platform.
So, what do you think? How do you see AI being used to drive value for your salespeople?