Coming Soon: A Smarter, Simpler Sugar Status Page Experience

We're making important updates to how we communicate system status and service disruptions—and we want to ensure you're informed ahead of time. Today’s setup involves multiple systems, which can occasionally result in duplicate notifications or false alarms. To improve this experience, we’re consolidating into a single, more reliable platform for monitoring and communicating service status.

This change will:

  • Deliver clearer, more accurate updates
  • Minimize unnecessary alerts
  • Enable faster response and more automation on our end

What you need to know

If you’re currently subscribed to receive email notifications from the status page, you’ll be asked to reconfirm your subscription to continue receiving alerts. While we’re migrating existing subscribers to the new system, confirmation is required to validate your email address.

We appreciate your continued trust as we work to improve how we keep you informed. We’re excited about the enhancements this brings—not only for reliability, but also for building a better, more responsive experience for everyone.

— The SugarCRM Team