August 8, 2025

Hi all, and welcome to another quarterly roundup of new, relevant, and refreshed documentation curated by your friendly neighborhood Sugar knowledge team!

We’ve highlighted some resources that we think may be useful to you folks out there:

SugarCRM’s Approach to AI

  • It’s the future after all, so find out how Sugar is leveraging AI to make your future sweet!

Understanding Clipped Emails in Gmail

  • Don’t let “Gmail clipped my email” become the new “my dog ate my homework” with these tips.

Report Chart Types

  • Analysis paralysis? Know what report chart type to use in your reports.

Troubleshooting Missing Results in Reports

  • Your boss needs this report on their desk by Monday, so make sure it’s accurate!

Show Distinct Report Results in Sugar

  • Ditch the duplicates and drive decisions with distinct data!

 

We’ve also posted new quick tips since our last update:

This quarter, we’re highlighting the Switching between products and versions in the docs quick tip, because what good is all this information if you can’t navigate the documentation like a pro?

That's all for now, but subscribe to the Sugar Documentation & Resources page for future updates. We post once a quarter with the latest documentation and tips, so you can stay up to date on what's buzzing at Sugar without your inbox being flooded!