• Using SugarCRM REST Authentication with Postman

    SugarCRM REST authentication does not fit in to any of the authentication options built in to Postman and this can be a barrier for teams that rely on Postman to explore REST APIs. These steps will help get a working authentication setup for SugarCRM…
  • For API customization in SugarCRM

    Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…
  • What is the correct syntax for filtering with filter_id and other conditions?

    Hi, When using the Sugar REST API, there is an endpoint /filter that allows you to filter a module based on some given conditions. support.sugarcrm.com/.../ The use case I have is that I need to filter a module by a filter_id and add some additional…
  • requesting additional fields in ProductTemplates/GET

    Currently I am trying to export a JSON file of all my products from Product Templates using the following Endpoint , I do receive the basic parameters expected which is ID, Data, state and index. My products contain additional fields like Price, quantity…
  • How to retrieve related record details in GET REST Method?

    Hi everyone. I am making the following query: { "filter": [ { "$and": [ { "send_to_dimensions_c" : 1 }, { "a_project_code" : {"$is_null": "a_project_code"} } ] } ], "fields": [ "id", "name", "database_c", "team_id…
  • Error requesting access token API-REST

    Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…
  • Error requesting access token API-REST

    Good Afternoon, Requesting your support with the following topic: We create an integration with SugaCRM through an API-REST. The detail is that we are trying to obtain an authentication token from SugarCRM with the endpoint /rest/v11/oauth2/token using…
  • How to remove a team via REST API?

    Hi everyone. I'm trying to remove a team via the Rest API but am having problems with doing so. As far as I can tell the "correct" endpoint would be https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_12.0/Integration/Web_Services…
  • 422 unprocessable entity on get_entry_list (record_list)

    Hiya, I have recently been having an issue with my python program, I have been trying to retrieve a record list which you can read about here or what is defined as "get_entry_list" in the doccumetation so I can then use the ID to proceed with a export…
  • export failiure - Could not find a handler for the path specified in the request.

    Hiya, Upon trying to export my Product Templates into a csv file sugarcrm using the get request below export = a.get('.../rest/v11_8/ProductTemplates/export/' + exportline + '?platform=base',allow_redirects=True, headers = headers) os.remove(r…
  • REST API: The cloud instance is returning “500 Internal Server Error” when accessing the “/Employees GET” and “/Users GET” endpoints and specifying multiple fields via the “fields” URL parameter

    Only when accessing the “/Employees GET” and “/Users GET” endpoints and specifying almost all the available fields via the “fields” URL parameter, the server is responding with the “500 Internal Server Error”. No additional information is provided. …
  • Doubts regarding /Documents/:record/file/:field POST endpoint

    Can anyone please tell how to hit /Documents/:record/file/:field POST endpoint using Postman? It uses following payload scheme: { "format":"sugar-html-json", "delete_if_fails":true, "oauth_token":"43b6b327-cc70-c301-3299-512ffb99ad97", " <attachment…
  • getting duplicate session storage in sugacrm

    Hello Team, I'm creating a plugin for a custom requirement, and for this, I need unique session storage(let's say tabID) on each tab. but session storage is behaving very strange with SugarCRM while in normal Html is it behaving correctly. For example…
  • Unknown platforms to be restricted in Winter '18 release

    In Sugar 8 / Spring '18, Sugar administrators can now configure API platforms using the Administration panel. The Platform extension is still available if you want to register a custom API platform as part of a Module Loadable Package. Sugar uses platforms…
  • 3 Tips for using the Sugar Metadata API

    What is the Sugar Metadata API? As you probably know, Sugar metadata encompasses the settings, data model ( Vardefs ), and visual layouts ( Viewdefs ) used by the Sugar application. The majority of changes made to Sugar using Sugar Studio, Module Builder…
  • Upcoming security changes to Sugar

    In our most recent set of security releases , we made some changes in Sugar that address input sanitization issues reported by a 3rd party security researcher. Conveniently, these issues can be addressed with the input validation and CSRF form authentication…
  • SugarCRM Cookbook - SugarQuery - The Basics

    Post originally written by Jim Bartek. UPDATE October 3rd 2017 Removed references to compileSql() function which was deprecated and removed in Sugar 7.9. You have found yourself in a bind, and you need to query the database directly. There is no other…
  • Using e-mail fields correctly in Sugar

    Post originally written by dwheelz. Here is an important message from David Wheeler , a long time Software Engineer and Architect at SugarCRM, about using e-mail fields correctly. E-mail handling is core to CRM software. Almost everyone we know uses multiple…
  • How Sugar REST API versioning works

    Sugar v11 REST API In order to support some cool new dashboard features , we made some enhancements to our Dashboard APIs in the Fall '17 release. So we added a new REST API version, v11, in that release in order to ensure clients and integrations that…
  • Thorn: Test now, REST later

    RESTful APIs have always been a big part of the Sugar application, as well as the most appropriate touchpoint for integrating with other enterprise systems. Unfortunately, for a long time they weren't tested especially appropriately. Traditionally, REST…
  • SugarCRM Cookbook - The School of REST - Part 1

    Post originally written by sugarmajed. Welcome to the School of REST - our first installment in the Sugar 7 Cookbook Series! We've always believed that DATA belongs to you and it should always be accessible to you! With Sugar 7 we've added a completely…
  • New tutorial! Intro to the Sugar REST API

    Are you ready to build an integration with Sugar but not sure where to start? You've come to the right place! When you want to access or interact with information stored in Sugar, the REST API is a great place to start. In this tutorial, you'll learn…
  • SugarCRM Cookbook - The School of REST - Part 3

    Post originally written by sugarmajed. This is the final section of the School of Rest. We'll be covering filtering on relationships as well as Global Search, Favorites, and Deleting records. We've already created our Account "Burger Palace" in Part 1…
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