Dear Team, I have upgrade SugarCRM version 9.0.1 to 11.0.6 . When I open any ticket in SugarCRM I am facing below attached error in SugarCRM screen . I have facing no file chosen on CRM screen. Thanks & Regards,

[2024-07-09T07:07:03+00:00] INFO => F: [Issue 110][red][useOfAppViewInvokeParent][562][useOfAppViewInvokeParent] Use of removed Sidecar app.view.invokeParent method in custom/modules/Accounts/clients/base/views/recordlist/recordlist.js ({ extendsFrom…

Dear All, Please suggest how to deploy SugarCRM After upgrade existing instance to Staging server and also suggest the name of tables they are directly move to other DB. Thanks & Regards, Suraj Kumar

Dear Team, I have Upgraded our sugar CRM 11.0.6 to 12.0.3 & we are Getting CRM after login screen ( HTTP: 500 Internal Server Error Invalid subscription json data ) Please help what can i do for this issue

Hi, for our customers PDFs are bread and butter of communication with their customers. Only the current TCPDF library in Sugar is quite old and doesn't handle CSS well. What do you think about upgrading this library (and the whole PDF Manager module…

Hello, I was wondering about your method to backup a Sugar instance before running an upgrade. The way we work an upgrade for one of our customer may requires multiple run (because of an error during the upgrade process but also because multiple…

So I'm currently working on upgrading our SugarCRM instance. Before proceeding with the rest of the upgrades, I need to convert from Pro to Enterprise. When applying the upgrade, I see this error in UpgradeWizard.log Wed, 30 Aug 2023 19:12:27 +0000 [Upgrader…

Hi team, We're stuck on the final stage of an upgrade whereby the upgrade script wants to create an index table: Error creating table: bcn1_buyer_carbon_nominations_bcn1_buyer_carbon_nominations_1_c 'idx_bcn1_buyer_carbon_nominations_bcn1_buyer_carbon_nominations_1_ida1_deleted…

For the past 12 years my process for upgrading Sugar has been: On my Development Server: Ensure that I'm running the latest PHP version supported by both the current version, and the one I'm upgrading to. Ensure that I'm running the latest MySQL…

The steps were: PRO 10.0.3 -> PRO 10.0.4 PRO 11.0.4 -> ENT 11.0.4 ENT 11.0.4 -> ENT 12.0.1 All steps ran successfully without any big deal, no db issue or red flag or anything else. but unable to login to sugarcrm Failed to load resource: the server…

Dear Club Members, I have Recently upgraded My Sugarcrm 11.03 to 12.00 it was upgraded successfully and working After 2 days Stopped working and Getting below Errors Wed Feb 22 07:15:02 2023 [2434][1][ALERT] Hint: ISS request failed: POST hint…

Dear Club, Recently i have Updated My CRM 11.03 to 12.00 Using Silent CMD Feature After Upgrade I am getting Warring Below Still I have Repair 3-4 Times.

I am facing an issue after upgrading a test instance of SugarCRM from MYSQL 5.7 to MYSQL 8.0 (in place upgrade after ubuntu server 18.0.4 to 20.0.4 upgrade) Table 'job_queue' from one of the SELECTs cannot be used in global ORDER clause I have configured…

Hi After upgraded Sugarcrm from v10.0.4 to v11.0.0 We found that one of the api function throwing an exception and the message were { "status": "fail", "message": "Exception Caught: You are not authorized to create Invoices/Quotes. Contact your administrator…

After upgrade sugarcrm professional from v10.0.3 to v11.0.0. All work fine, except all my custom module is not no showing in Admin->Module Loader, but I can still use it. how can I make my custom module show in Module Loader again? and will this caused…

I did composer dump-autoload composer install before running CliUpgrader.php, but still getting this error [Upgrader] - Add new OOTB scheduler job 'class::SugarJobProcessTimeAwareSchedules' [Upgrader] - PHP: [2] include(/home/temp/code/sugarcrm11…

Dear Helper Team, I am using SugarCRM 9.0x Enterprise and want to update Latest 11.0x Ep How we can update please guide me for update to latest version. We have 4 Instance 1-Developer instance (Development coding purpose only ) 2-UAT Instance…

Hi Everyone, We are using SugarCRM Enterprise version 8.0.0 and we have to upgrade this to 9.X but we found that there are no upgrade packages available from 8.0.0 to 9.X. Does anyone have idea about 8.0.0 to 9.X upgrade packages to proceed with the upgradation…

We're in the process of upgrading from Sugar 9.0.4 to Sugar 11.0.1, which will require us to spin up ElasticSearch 7.9 instances. I'm wondering if anyone has tried running Sugar 11 against OpenSearch 1.0 (AWS) yet? It looks like OS 1.0 claims to be…

I'm using the CliUpgrade.php script to upgrade my instance, but I'm getting following error while upgrading to v11: Starting script 7_RenameModules ERROR: Exception: Violation for language value Finished script 7_RenameModules I looked at…

Hi all. I have a custom module in which I included a js file (customjs.js) custom / modules / Cases / metadata / editviewdefs.php, I have created the installation package for the module loader, but I have a problem, since there is another module custom…

I'm trying to upgrade SugarCRM from SugarCRM 8.0.1 to SugarCRM 8.0.3 - using sugar silent upgrade following the document from SugarCRM here when Performing the Health Check (Command Line Upgrader) MAC 2019-05-28 18:48:48: /Volumes/Git/sugarupgrade $ php…

Hi, We are having issues while we are upgrading to 8.0.0 from 7.9.4 onsite instance. Here is our stack PHP Version 7.1 Mysql Version - 5.7.5 Elastic server version -5.6.11 Apache - 2.4.8 Php Modules Installed [PHP Modules] bcmath calendar Core ctype curl…

When I do an upgrade that also requires a PHP, Database and/or Elastic Search upgrade I am always a bit confused about what order we do this in. Do I upgrade PHP, DB and ES and THEN Sugar or do I upgrade Sugar and THEN PHP, DB, ES? thank you, Frances…

Hi guys, I'm trying to upgrade a Sugar instance from 7.5 to 7.7 but for the moment ElasticSearch service isn't available on our server. This cause that the upgrade can't execute as expected. The message "Couldn't connect to host. Elasticsearch down?"…