Hi everyone. We are starting to use the Sugar Portal for case management. But we have 40,000 contacts in the system, most of which will need to be setup with a portal login. Is there any way to mass automate the signup process? We do not allow them…

Hello everyone, I would like to ask for your assistance regarding a prospect. The prospect is a customer of a supermarket chain, and their use case involves creating customer service cases. The customer service team needs to have the ability to create…

Hi, I have created custom module in sugar and add that module into sugar portal. I have followed all the steps given in this blog post: sugarclub.sugarcrm.com/.../adding-a-custom-module-to-the-customer-portal Module display in the portal. When…

I've Managed to set up SSO to the sugarAdmin page using okta, although the what i would like to achieve is to also let users from the customer support portal sign in using Okta's SSO.for this i notice that i can tweak the SAML settings. some time…

Hello, When logging into the Portal in 10.0.1, we are presented with the Nav Bar, Search w/ Case Deflection, and 3 Dashlets: "All Open Cases", "Recently Resolved Cases", and "Knowledge Base Categories & Published Articles". Is it possible to add a custom…

The "Configure Portal" section of https://support.sugarcrm.com/Documentation/Sugar_Versions/7.9/Ent/Administration_Guide/Developer_Tools/Sugar_Portal/ implies that modules can be disabled in the self-service portal, but does not describe how. How can…