Dear All, I want to customized Some input received in Sugar by Default API . How can I customized if ? And Also share the path of default API in SugarCRM used. For Example :- I have share a case crate API with portal user and I received regularly in…

Inbound Email Not Working Getting Logs Errors We are Suddenly Failed to Synced Inbox From Email to Sugarcrm Auto Synced We are Not Getting To received or synced emails from Other Email Box. Please Help And Suggest What is The issue. Sun Nov…

Hi Dear Team & Developers, I getting This Error When i update records.. HTTP: 500 Internal Server Error Couldn't connect to host, Elasticsearch down? Thanks

Dear Developer Team, I am trying to enable my instance SugarCRM Poral i have enable from admin but not able to login on SugarCRM instance portal and i dont know to create new user for portal and how to approved after sing up user to crm for portal…

Hello sugar developers, I am trying to create a time field which behaves like the time dropdown in the datetime combo. After doing some research, I have changed the type of the field to time in vardefs which has updated the database column type…

Here is the package. Feel free to unzip it and take a look. Lev_Contracts2013_09_20_Amy.zip I am frustrated, because I have a file \SugarModules\modules\Lev_Contracts\clients\base\views\record\record.php but after installing, it doesn't show up…

Hi All, I have one custom subpanel in contacts module. All the record values for that subpanel are coming from other services using REST API's and also we are not saving those records in DB as well. I have overridden the filterRelated function in clients…

How can one installation package replace another without uninstalling and reinstalling? We want to use packages to make changes to Sugar instead of studio. That way we can track the changes in GITHUB.

How can i create a custom view in the side pane of the sugarCRM portal (see image)? is it the same as with the base portal?(modifying/creating a JS controller, a PHP metadata file, and a Handlebars ) if so should i change: < viewdefs['base'] > to < viewdefs…

I have already set up de fiel <Comment Log> in the case module, i can see it in my cases module form de sugar admin portal,but if i check the customer portal i doesn't show the corresponding field. Any idea what the issue might be?

Hello! Our bussiness has the create case from an inbound email implemented right now. Just like the next guide: https://support.sugarcrm.com/Knowledge_Base/Email/Automatically_Creating_Cases_From_Inbound_Emails/ We had the auto reply email configured…

recently i've made a development instance copying the production instance and changing the URL and certificate, everything works fine and i can visualize all the admin portal from the browser, but whenever i tried to enter from the customer portal ,it…

Hello, When logging into the Portal in 10.0.1, we are presented with the Nav Bar, Search w/ Case Deflection, and 3 Dashlets: "All Open Cases", "Recently Resolved Cases", and "Knowledge Base Categories & Published Articles". Is it possible to add a custom…

Dear all, I want to know if there is a proper way to split Sugar database between 2 separated database : one for some confidential data (so 3 or 4 specifics tables) and keep the main sugar one for the other tables. I know that this "option" exists for…

Hello to everybody, We need to control that some fields of type text only has numeric values (not ask why...) at both UI and API request level so when a regular user creates/edit a record and save it a popup tell them that they enter non numeric values…

Hi, for a specific use case we would like to be able to control the access to dashlets. Currently , as far as I know, there is no way of configuring this. So any user can select the dashlet and we need to implement logic in de controller of that dashlet…

Hey all, I need to hash a field in my custome module but need sugar to hash the field in every record and save the hash over the original value My php script to hash public function obfuscate ( $action , $string ) { $output = false ; $encrypt_method …

Is there any option to do customization on Calendar module to newer version 9+ Requirement : In calendar module > Shared > Userlist > Select Filter user list by team > Users (Select users for calendar display) User list option in Users (Select users for…

Dear community, I have not yet found what I am looking for and therefore I ask the question at this point: We have implemented a status field in the Accounts module. There are two statuses (active and idle). We would like a popup to appear when an idle…

Hi everyone, We have a customer (on-site) using Ent 9.0.3, who must have their Tracker function in Sugar turned off (for compliance reasons). Using the checkboxes in Admin > Tracker doesn't stop the tracker from running. You can test yourself, it's still…

Hi, thanks for looking! This support documentation page: https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_10.0/Data_Framework/Vardefs/index.html ...suggests that the vardefs.php file is in the location: ./modules/Contacts…

I am looking for API which will handle User Management endpoints. example - Create User, Delete userr, assign roles to the user etc. please suggest. thanks in advance !

Hi all Im trying to customise the results returned with i run a globalsearch on the KBContents my test query in postman is {{localURL}} globalsearch?q=how%20do&module_list=KBContents&max_num=10&offset=10 this returns records and an example record below…

I've created three new custom fields using a module loadable package by placing the text quoted at the bottom in manifest.php. The fields were created with no problems. When I look at these fields in Studio, I see the default values set as in manifest…

I just want to search by the TO address to see all emails that came in to a specific sales person. I cant seem to do it in either the ListView or a report. Has anyone ever successfully done this. I am thinking about adding my own relationship but I am…