On-Demand Module Loader Issues

Hi,

We're having an issue in module loader on an On-Demand 7.7.0.0 Instance. Here's a picture -

On the "Code Level Customisations" module the Uninstall & Disable buttons are missing. The version 95 is correct. Prior to an upgrade today it was at 94 with no buttons too.

For "EWDStudio" module, it's way out. I uploaded and installed a version today but it's not visible anywhere in module loader. I have confirmed that the changes did get applied to the instance.

A quick rebuild didn't resolve the issue.

Can anyone advise how to rebuild or correct this list?

Thanks in advance.

Parents Reply Children
  • Here's the head of the manifests - The 2 packages in question - 

    The "Ids' in the manifest have never changed.

    (1) This is a studio export.

    // THIS CONTENT IS GENERATED BY MBPackage.php
    $manifest = array (
      'built_in_version' => '7.7.0.0',
      'acceptable_sugar_versions' =>
      array (
          0 => '',
      ),
      'acceptable_sugar_flavors' =>
      array (
        0 => 'ENT',
        1 => 'PRO',
      ),
      'readme' => '',
      'key' => '',
      'author' => '',
      'description' => '',
      'icon' => '',
      'is_uninstallable' => true,
      'name' => 'EWDStudio',
      'published_date' => '2016-10-10 08:41:19',
      'type' => 'module',
      'version' => 1476088917,
      'remove_tables' => 'prompt',
    );


    $installdefs = array (
      'id' => 'EWDStudio',
      'relationships' =>
      array (
        0 =>
        array (
          'meta_data' => '<basepath>/metadata/accounts_cta_ct_agreements_1MetaData.php',
        ),
        1 =>
        array (
          'meta_data' => '<basepath>/metadata/accounts_eq_equipment_1MetaData.php',
        ),
        2 =>
        array (
          'meta_data' => '<basepath>/metadata/accounts_site_site_1MetaData.php',

    (2) This is a custom build package -

    <?php
        $manifest = array(
            'acceptable_sugar_flavors' => array('PRO','ENT','ULT'),
            'acceptable_sugar_versions' => array(
                'exact_matches' => array(),
                'regex_matches' => array('(.*?)\.(.*?)\.(.*?)$'),
            ),
            'author' => 'gary@smart-itc.com.au',
            'description' => 'Code Level Customisations: Javascipt, Logic Hooks',
            'icon' => '',
            'readme' => 'README.TXT',
            'is_uninstallable' => true,
            'name' => 'Code Level Customisations',
            'published_date' => '2016-9-10 19:41',
            'type' => 'module',
            'remove_tables' => 'prompt',
            'version' => '96',
        );
       
        $installdefs = array(
            'id' => 'EWDCodeLevel90866532', // Do not change Id.
            'beans' => array(),
            'layoutdefs' => array(),
            'relationships' => array(),
            'custom_fields' => array(),
           
  • Gary,

    Since you are hosting Sugar On Demand and do not have access to the database or file system directly, I recommend that you submit a support ticket to troubleshoot this issue.  Once a solution is found, it will be helpful if you post the resolution here for future reference.

    Lori

  • Hi all,

    Closing this with the resolution with was a support ticket to Sugar. They fixed up the issue promptly.

    Gary