Execution of Schedulers in UTC?

Schedulers execute based on the timezone associated with the System Administrator. If we set a Scheduler to be executed at  

Min: 30

Hour: 06

Date: *

Month: *

Day: 1-5

This means this should be executed at 6:30 a.m. Monday - Friday.

However, it's executing not in UTC but in the Timezone of the Admin, prior to the current release of Sugar. We could log in as the Admin user and set the Admin user's timezone. In the current version, the timezone is automatically set. We have global users who when performing administrative tasks log in as Admin. This results in the timezone changing based on the location of the person logged in.

How can we either pin the Admin to UTC timezone and/or ensure that schedulers are always executed in UTC?

Thoughts?

We are using Sugar Enterprise 13.0.1.

edited for clarity.

Parents
  • The schedulers run based on the default admin user. If you have users from different time zones sharing the credentials for that user, it's going to create a problem since Sugar expects each user to be dedicated to an individual for license usage. My recommendation is to ensure the default admin user is dedicated to a single person to avoid this conflict. 

  •  our official position is similar to what  mentioned. Do not share admin password.

    I brought this up with engineering and PMs for alternatives which we do not have at this point, we are, however, looking into enhancements around the Scheduler Timezone in the future.

    SugarCRM | Principal Developer Advocate

Reply
  •  our official position is similar to what  mentioned. Do not share admin password.

    I brought this up with engineering and PMs for alternatives which we do not have at this point, we are, however, looking into enhancements around the Scheduler Timezone in the future.

    SugarCRM | Principal Developer Advocate

Children
  • hi  
    I think it would make sense to have the system timezone within the Admin > System settings, and whilst you are looking into this it would be really great to have the option to set the timezone for each scheduler. Sunglasses

    .

    CRM Business Consultant