sugar crm custom package navigation issue

Hi Atif,

It looks like your package contains some bwc modules. BWC means Backward Compatibility modules.

We have a documentation about BWC: https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_7.5/Backward_Compatibility/Introduction…

Let me know if this helps.

Best Regards

Tevfik Tümer

Developer Support Engineer

Hi Tevfik,

Thanks for the response.

The sugar instance I have installed is already in backward compatibility mode.

Every default module in the instance is following the BWC mode.

Even admin link is like this; http://localhost/SugarPro7/#bwc/index.php?module=Administration&action=index

But the custom package (it has only one module) is not following BWC mode.

This is the navigation URL the custom module is pointing to; http://localhost/SugarPro7/#qbo_QuickBookSync/admin_menu

Following is the code that generates the LINK (it lies in a file placed at  C:\xampp\htdocs\SugarPro7\custom\modules\Administration\Ext\Administration by the package installer)

$admin_option_defs=array();

$admin_option_defs['Administration']['qbo_QuickBookSync']= array(

    ' qbo_QuickBookSync ',

    'LBL_qbo_QuickBookSync_CONFIG_TITLE',

    'LBL_qbo_QuickBookSync_CONFIG_DESC',

    './index.php?module=qbo_QuickBookSync&action=admin_menu'

    );

    $admin_group_header[]= array('LBL_qbo_QuickBookSync_CONFIG_HEADER','',false,$admin_option_defs, '');

    $config_categories[] = ' qbo_QuickBookSync ';

Hi Tevfik,

Thanks for the response.

The sugar instance I have installed is already in backward compatibility mode.

Every default module in the instance is following the BWC mode.

Even admin link is like this; http://localhost/SugarPro7/#bwc/index.php?module=Administration&action=index

But the custom package (it has only one module) is not following BWC mode.

This is the navigation URL the custom module is pointing to; http://localhost/SugarPro7/#qbo_QuickBookSync/admin_menu

Following is the code that generates the LINK (it lies in a file placed at  C:\xampp\htdocs\SugarPro7\custom\modules\Administration\Ext\Administration by the package installer)

$admin_option_defs=array();

$admin_option_defs['Administration']['qbo_QuickBookSync']= array(

    ' qbo_QuickBookSync ',

    'LBL_qbo_QuickBookSync_CONFIG_TITLE',

    'LBL_qbo_QuickBookSync_CONFIG_DESC',

    './index.php?module=qbo_QuickBookSync&action=admin_menu'

    );

    $admin_group_header[]= array('LBL_qbo_QuickBookSync_CONFIG_HEADER','',false,$admin_option_defs, '');

    $config_categories[] = ' qbo_QuickBookSync ';

Hi Atif,

I would check the file in package. Because based on our documentation, if the module is Sidecar ready, it needs define like below;

//Link URL - For Sidecar modules
'javascript:parent.SUGAR.App.router.navigate("<module>/<path>", {trigger: true});',

Please follow our Administration - Developer Guide and read more about how to adjust for Sidecar modules and BWC.

I hope this is the information you are seeking.

Best Regards

Tevfik Tümer

Developer Support Engineer