Sugar 7.7.0.0 - The total count of records in subpanel list views it doesn't work correctly

Hello Rubén Recacha Camacho,

I hope you are doing well

It seems like you have a great question but this is how sugarcrm has given the functionality.This is not bug.

I like this feature that will load the data when you click on subpanel which makes the sugarcrm faster to load as well as just called the count query when click on 6+ which is very nice thing.

sugarcrm support Please correct me if I am wrong.

Thanks
Prashant

Hello Rubén Recacha Camacho,

I hope you are doing well

It seems like you have a great question but this is how sugarcrm has given the functionality.This is not bug.

I like this feature that will load the data when you click on subpanel which makes the sugarcrm faster to load as well as just called the count query when click on 6+ which is very nice thing.

sugarcrm support Please correct me if I am wrong.

Thanks
Prashant

Hello Prashant Patel,

Thanks for you response.

If you have the subpanel hidden it is good that the query is not executed to improve performance, but I don't understand why in the first time the text "5 of 6+" disappears.

You can try the following:

• Enter in a record view with subpanels hidden.
• Click on "6+" and see how disappears the text "5 of 6+".

However if you do the following, it works:

• Enter in a record view with subpanels hidden.
• Open the subpanel.
• Close the subpanel.
• Click on "6+" and displays "5 of 44". It works.

Regards,

Rubén Recacha.

Hi Rubén Recacha Camacho,

Thank you for bringing up this bug. This was reported as bug #76180. I don't have a fix or any other information at this time, but I will update this thread as I receive any relevant updates!

-Alex