Disable Assignment Notification On Module In SugarCRM

How can I disable assignment notifications for a particular custom module in SugarCRM?

Eg. When I create a new Case or Task and assign it to a User, the User receives an email about the assignment. If I turn off "Assignment Notifications" through Email Settings > Email Options in admin panel, it turns off all notifications. But in this case I want to turn off only Task Notifications and not Case or any other.

Parents Reply Children
  • Hi Aakanksha,

    Disabling assignment notifications per user is a function in the user interface: a checkbox in their user profile. I assume you are trying to disable the notification for just one user in a particular module. That is next level beyond what I demonstrated above. Also, what I demonstrated above is neither supported nor recommended. It was just a proof of concept for those who felt risking the consequences were worth resolving the stated use case in this thread. I personally am not able to help you take this proof of concept to the next level. Perhaps another developer here is ready with some ideas.