Lately we’ve seen a trend in more customers interested in Digital Adoption tools, such as Walk Me, Pendo, and others. These tools allow you to guide users through another tool, such as your website or an internal application, to assist them in learning…

One of the best ways to increase CRM adoption is to ensure that the CRM is a vital aspect of how your users do their job. As in, they can’t do their job without it. It should be a natural part of your processes, not something extra to do. Here are a few…

Hi everyone, We recently posted our guide to help you select the members of your adoption team. This team might support a new roll out/change management program or giving new life to your existing system. As we worked to build the guide, it got me thinking…

Hi everyone, We've added the Build Your Adoption Team Guide to our GROW Framework that breaks down the characteristics and responsibilities of key members of your adoption team. If you are looking to roll out a new digital transformation project, this…

Hi everyone, We're so excited that you've been enjoying the GROW Adoption Framework. We've had close to 7500 views just in July and can't wait to share some additional resources we've been working on in August. If you've used the framework to drive…