This redesign has a significant impact on day-by-day user experience. New navigation and positioning of elements are part of this change.
Sugar instances that have customization in the following areas/components of Sugar will be impacted when the upgrade occurs:
- Header
- Footer (including Footer Logo)
- Quickcreate
- Quicksearch
If your instance has customizations in the areas above, there is likely some effort needed to remediate before your Sugar instance is upgraded. Please visit the section "How do I Prepare?" to learn more.
Do you work with a Sugar authorized partner? Our customers who are engaged with a Sugar authorized partner may work with the partner towards remediation efforts.
All other customers may engage with Sugar's teams if they choose to have Sugar's Services group complete a technical review to understand the scope for removal or remediation, and prepare a proposal and Statement of Work.
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0px;text-align:left;radio:undefined;}#user-form-template-352 #field24 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}#user-form-template-352 #field24 input[type="radio"]{position: absolute;}#user-form-template-352 #field24 input[type="radio"]:checked + .radiobtn:after{background-color:#000000}#user-form-template-352 #field24 input[type="radio"] + .radiobtn{border-color:#C8C8C8}#user-form-template-352 #field24 .radio-check-label{margin-left:10px;margin-right:10px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field25{width:100%}#user-form-template-352 #field25 .element-container{width:100%;opacity:1;box-shadow:none;padding-right:0px;padding-left:0px;padding-top:0px;padding-bottom:0px;margin-right:0px;margin-left:0px;margin-top:0px;margin-bottom:0px;height:;font-family:Roboto;font-weight:normal;font-size:20px;font-style:normal;color:rgba(0,0,0,1);background-color:rgba(0,0,0,0);border-width:1px;border-style:none;border-color:#C8C8C8;border-radius:0px 0px 0px 0px;text-align:left;box-sizing:border-box;}#user-form-template-352 #field25 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;padding-top:0px;padding-bottom:0px;padding-left:0px;padding-right:0px;}#user-form-template-352{max-width:700px;background-color:rgba(255,255,255,1);margin:auto;padding-top:25px;padding-bottom:25px;padding-left:25px;padding-right:25px;align-items:flex-start;justify-content:space-between;flex-direction:column;box-sizing:border-box;display:flex;opacity:1;border-radius:3px 3px 3px 3px;box-shadow:none;border-width:1px;border-style:solid;border-color:#C8C8C8;overflow:hidden;}} @media (max-width: 959px){.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field0{width:100%}#user-form-template-352 #field0 .element-container{opacity:1;margin-bottom:0px;margin-right:0px;border-color:#C8C8C8;box-shadow:none;font-family:Roboto;margin-top:0px;padding-left:15px;text-align:left;color:rgba(0,0,0,1);font-weight:normal;box-sizing:border-box;background-color:rgba(255,255,255,1);font-size:13px;border-width:1px;placeholderColor:rgba(200, 200, 200, 1);font-style:normal;width:100%;border-style:solid;padding-right:0px;padding-bottom:0px;height:30px;padding-top:0px;border-radius:0px 0px 0px 0px;margin-left:0px;}#user-form-template-352 #field0 .component-container{margin-top:5px;margin-bottom:5px;margin-right:5px;margin-left:5px;}#user-form-template-352 #field0 input::-webkit-input-placeholder {color: rgba(200, 200, 200, 1);}::-moz-placeholder {color: rgba(200, 200, 200, 1);}:-ms-input-placeholder {color: rgba(200, 200, 200, 1);}:-moz-placeholder {color: rgba(200, 200, 200, 1)}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field1{width:100%}#user-form-template-352 #field1 .element-container{opacity:1;margin-bottom:0px;margin-right:0px;border-color:#C8C8C8;box-shadow:none;font-family:Roboto;margin-top:0px;text-align:center;color:rgba(255,255,255,1);font-weight:normal;padding-left:0px;background-color:rgba(55,185,241,1);font-size:13px;padding-top:0px;font-style:normal;width:200px;border-style:solid;padding-right:0px;border-width:1px;padding-bottom:0px;submit_box:undefined;height:40px;border-radius:3px 3px 3px 3px;margin-left:0px;}#user-form-template-352 #field1 .component-container{margin-top:5px;margin-bottom:5px;margin-right:5px;margin-left:5px;}#user-form-template-352 #field1 .submit-box-container{flex-direction:row;justify-content:center;display:flex;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field2{width:100%}#user-form-template-352 #field2 .element-container{display:none;}#user-form-template-352 #field2 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field6{width:100%}#user-form-template-352 #field6 .element-container{display:none;}#user-form-template-352 #field6 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field4{width:100%}#user-form-template-352 #field4 .element-container{display:none;}#user-form-template-352 #field4 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field5{width:100%}#user-form-template-352 #field5 .element-container{display:none;}#user-form-template-352 #field5 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field3{width:100%}#user-form-template-352 #field3 .element-container{display:none;}#user-form-template-352 #field3 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field7{width:100%}#user-form-template-352 #field7 .element-container{width:100%;opacity:1;box-shadow:none;padding-right:0px;padding-left:15px;padding-top:0px;padding-bottom:0px;margin-right:0px;margin-left:0px;margin-top:0px;margin-bottom:0px;height:30px;font-family:Roboto;font-weight:normal;font-size:13px;font-style:normal;color:rgba(0,0,0,1);background-color:rgba(255,255,255,1);border-width:1px;border-style:solid;border-color:#C8C8C8;border-radius:0px 0px 0px 0px;text-align:left;box-sizing:border-box;placeholderColor:rgba(200,200,200,1);}#user-form-template-352 #field7 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}#user-form-template-352 #field7 input::-webkit-input-placeholder {color: rgba(200,200,200,1);}::-moz-placeholder {color: rgba(200,200,200,1);}:-ms-input-placeholder {color: rgba(200,200,200,1);}:-moz-placeholder {color: rgba(200,200,200,1)}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field8{width:100%}#user-form-template-352 #field8 .element-container{width:100%;opacity:1;box-shadow:none;padding-right:0px;padding-left:15px;padding-top:0px;padding-bottom:0px;margin-right:0px;margin-left:0px;margin-top:0px;margin-bottom:0px;height:30px;font-family:Roboto;font-weight:normal;font-size:13px;font-style:normal;color:rgba(0,0,0,1);background-color:rgba(255,255,255,1);border-width:1px;border-style:solid;border-color:#C8C8C8;border-radius:0px 0px 0px 0px;text-align:left;box-sizing:border-box;placeholderColor:rgba(200,200,200,1);}#user-form-template-352 #field8 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}#user-form-template-352 #field8 input::-webkit-input-placeholder {color: rgba(200,200,200,1);}::-moz-placeholder {color: rgba(200,200,200,1);}:-ms-input-placeholder {color: rgba(200,200,200,1);}:-moz-placeholder {color: rgba(200,200,200,1)}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field9{width:100%}#user-form-template-352 #field9 .element-container{width:100%;opacity:1;box-shadow:none;padding-right:0px;padding-left:15px;padding-top:0px;padding-bottom:0px;margin-right:0px;margin-left:0px;margin-top:0px;margin-bottom:0px;height:30px;font-family:Roboto;font-weight:normal;font-size:13px;font-style:normal;color:rgba(0,0,0,1);background-color:rgba(255,255,255,1);border-width:1px;border-style:solid;border-color:#C8C8C8;border-radius:0px 0px 0px 0px;text-align:left;box-sizing:border-box;placeholderColor:rgba(200,200,200,1);}#user-form-template-352 #field9 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}#user-form-template-352 #field9 input::-webkit-input-placeholder {color: rgba(200,200,200,1);}::-moz-placeholder {color: rgba(200,200,200,1);}:-ms-input-placeholder {color: rgba(200,200,200,1);}:-moz-placeholder {color: rgba(200,200,200,1)}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field12{width:100%}#user-form-template-352 #field12 .element-container{display:none;}#user-form-template-352 #field12 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field13{width:100%}#user-form-template-352 #field13 .element-container{display:none;}#user-form-template-352 #field13 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field14{width:100%}#user-form-template-352 #field14 .element-container{display:none;}#user-form-template-352 #field14 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field15{width:100%}#user-form-template-352 #field15 .element-container{display:none;}#user-form-template-352 #field15 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field16{width:100%}#user-form-template-352 #field16 .element-container{display:none;}#user-form-template-352 #field16 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field17{width:100%}#user-form-template-352 #field17 .element-container{display:none;}#user-form-template-352 #field17 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field18{width:100%}#user-form-template-352 #field18 .element-container{display:none;}#user-form-template-352 #field18 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field19{width:100%}#user-form-template-352 #field19 .element-container{display:none;}#user-form-template-352 #field19 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field20{width:100%}#user-form-template-352 #field20 .element-container{display:none;}#user-form-template-352 #field20 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field24{width:100%}#user-form-template-352 #field24 .element-container{width:100%;opacity:1;box-shadow:none;padding-right:0px;padding-left:0px;padding-top:0px;padding-bottom:0px;margin-right:0px;margin-left:0px;margin-top:0px;margin-bottom:0px;font-family:Roboto;font-weight:normal;font-size:13px;font-style:normal;color:rgba(0, 0, 0, 1);background-color:inherit;border-width:1px;border-style:none;border-color:#C8C8C8;border-radius:0px 0px 0px 0px;text-align:left;radio:undefined;}#user-form-template-352 #field24 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;}#user-form-template-352 #field24 input[type="radio"]{position: absolute;}#user-form-template-352 #field24 input[type="radio"]:checked + .radiobtn:after{background-color:#000000}#user-form-template-352 #field24 input[type="radio"] + .radiobtn{border-color:#C8C8C8}#user-form-template-352 #field24 .radio-check-label{margin-left:10px;margin-right:10px;margin-top:5px;margin-bottom:5px;}.field-label{color:rgba(0,0,0,1);margin-bottom:10px;margin-top:30px;margin-left:0px;margin-right:0px;font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:left;}.required-field{margin-top:30px !important;margin-bottom:10px !important;margin-left:0px !important;margin-right:0px !important;box-sizing: border-box;align-items: flex-end;justify-content: flex-end;flex-direction: row;display:flex;}#user-form-template-352 #field25{width:100%}#user-form-template-352 #field25 .element-container{width:100%;opacity:1;box-shadow:none;padding-right:0px;padding-left:0px;padding-top:0px;padding-bottom:0px;margin-right:0px;margin-left:0px;margin-top:0px;margin-bottom:0px;height:;font-family:Roboto;font-weight:normal;font-size:20px;font-style:normal;color:rgba(0,0,0,1);background-color:rgba(0,0,0,0);border-width:1px;border-style:none;border-color:#C8C8C8;border-radius:0px 0px 0px 0px;text-align:left;box-sizing:border-box;}#user-form-template-352 #field25 .component-container{margin-right:5px;margin-left:5px;margin-top:5px;margin-bottom:5px;padding-top:0px;padding-bottom:0px;padding-left:0px;padding-right:0px;}#user-form-template-352{max-width:700px;background-color:rgba(255,255,255,1);margin:auto;padding-top:25px;padding-bottom:25px;padding-left:25px;padding-right:25px;align-items:flex-start;justify-content:space-between;flex-direction:column;box-sizing:border-box;display:flex;border-radius:3px 3px 3px 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<!-- CSS ends here -->
<!-- Form HTML begins here-->
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<form class="user-form-template" id="user-form-template-352" action="https://info-sf1.sugarcrm.com/api/forms/submit" method="POST">
<div class="user-form-body">
<input type="hidden" name="customer" value="ch000097714eArad">
<input type="hidden" name="rurl" value="https://www.sugarcrm.com">
<input type="hidden" name="dialogid" value="1083">
<input type="hidden" name="cke" value="1">
<input type="hidden"name="partners_leadsaccounts_ida" data-url-param="ptr_id" value="" class="element-container"><input type="hidden"name="original_utm_source_c" data-url-param="utm_source" value="" class="element-container"><input type="hidden"name="original_utm_medium_c" data-url-param="utm_medium" value="" class="element-container"><input type="hidden"name="original_utm_campaign_c" data-url-param="utm_campaign" value="" class="element-container"><input type="hidden"name="original_utm_term_c" data-url-param="utm_term" value="" class="element-container"><input type="hidden" name="lead_source" value="MKTG_Web_Direct" field-map-id="12" class="element-container"><input type="hidden" name="most_recent_lead_source_c" value="MKTG_Web_Direct" field-map-id="13" class="element-container"><input type="hidden" name="lead_source_detail_c" value="SC_Short_EN_Sell_12.3Customizations" field-map-id="14" class="element-container"><input type="hidden" name="m_r_leads_source_detail_c" value="SC_Short_EN_Sell_12.3Customizations" field-map-id="15" class="element-container"><input type="hidden" name="ga_cid_c" value="blank" field-map-id="16" class="element-container"><input type="hidden" name="googleplus" value="blank" field-map-id="17" class="element-container"><input type="hidden" name="primary_address_city" value="blank" field-map-id="18" class="element-container"><input type="hidden" name="primary_address_state" value="blank" field-map-id="19" class="element-container"><input type="hidden" name="primary_address_country" value="blank" field-map-id="20" class="element-container"><div class="form-row">
<div id="field25" field_map_id="25" >
<div class="component-container">
<div class="element-container"><div class="OutlineElement Ltr SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; background-color: rgb(255, 255, 255);"><p class="Paragraph SCXW22353040 BCX0" paraid="310565791" paraeid="{d25dd6a7-3bd4-41af-8263-a2cb8c9362b9}{32}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;"><span data-contrast="auto" xml:lang="EN-US" lang="EN-US" class="TextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"><span class="NormalTextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Our teams</span><span class="NormalTextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;"> looked </span><span class="NormalTextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">across your</span><span class="NormalTextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;"> Sugar instances and believe you </span><span class="NormalTextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">may need to give some attention </span><span class="NormalTextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">prior to the 12.3 upgrade</span><span class="NormalTextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">.</span></span><span class="EOP SCXW22353040 BCX0" data-ccp-props="{}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"> </span></p></div><div class="OutlineElement Ltr SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; background-color: rgb(255, 255, 255);"><p class="Paragraph SCXW22353040 BCX0" paraid="2058463625" paraeid="{d25dd6a7-3bd4-41af-8263-a2cb8c9362b9}{50}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;"><span data-contrast="auto" xml:lang="EN-US" lang="EN-US" class="TextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"><span class="NormalTextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;"><br></span></span></p><p class="Paragraph SCXW22353040 BCX0" paraid="2058463625" paraeid="{d25dd6a7-3bd4-41af-8263-a2cb8c9362b9}{50}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;"><span data-contrast="auto" xml:lang="EN-US" lang="EN-US" class="TextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"><span class="NormalTextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">It is our hope that the new UI changes will remove the need for your </span><span class="NormalTextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">previous customizations. </span></span><span class="EOP SCXW22353040 BCX0" data-ccp-props="{}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"> </span></p><p class="Paragraph SCXW22353040 BCX0" paraid="2058463625" paraeid="{d25dd6a7-3bd4-41af-8263-a2cb8c9362b9}{50}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;"><span class="EOP SCXW22353040 BCX0" data-ccp-props="{}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"><br></span></p></div><div class="OutlineElement Ltr SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; background-color: rgb(255, 255, 255);"><p class="Paragraph SCXW22353040 BCX0" xml:lang="EN-US" lang="EN-US" paraid="1651726475" paraeid="{122648ff-63f9-480c-bc08-24e33943e833}{234}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;"><span data-contrast="auto" xml:lang="EN-US" lang="EN-US" class="TextRun SCXW22353040 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">We’re writing to ask for your help to confirm if you need to keep your customizations. Keeping the customizations will most likely require remediation effort. </span><span class="EOP SCXW22353040 BCX0" data-ccp-props="{}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"> </span></p></div></div></div>
</div>
</div>
<div class="form-row">
<div id="field7" field_map_id="7" >
<div class="component-container">
<div class="layout-row space-between"><div class="field-label">First Name</div>
<div class="required-field" style="color:rgba(0,0,0,1);font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:right;type:text;value:required;margin-right:0px;margin-left:0px;margin-bottom:0px;">required</div>
</div><input type="text" name="firstname" value="" class="element-container" maxlength="" placeholder="First Name" required="required"></div>
</div>
</div>
<div class="form-row">
<div id="field8" field_map_id="8" >
<div class="component-container">
<div class="layout-row space-between"><div class="field-label">Last Name</div>
<div class="required-field" style="color:rgba(0,0,0,1);font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:right;type:text;value:required;margin-right:0px;margin-left:0px;margin-bottom:0px;">required</div>
</div><input type="text" name="lastname" value="" class="element-container" maxlength="" placeholder="Last Name" required="required"></div>
</div>
</div>
<div class="form-row">
<div id="field9" field_map_id="9" >
<div class="component-container">
<div class="layout-row space-between"><div class="field-label">Company Name</div>
<div class="required-field" style="color:rgba(0,0,0,1);font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:right;type:text;value:required;margin-right:0px;margin-left:0px;margin-bottom:0px;">required</div>
</div><input type="text" name="account_name" value="" class="element-container" maxlength="" placeholder="Company Name" required="required"></div>
</div>
</div>
<div class="form-row">
<div id="field0" field_map_id="0" >
<div class="component-container">
<div class="layout-row space-between"><div class="field-label">Business Email</div>
<div class="required-field" style="color:rgba(0,0,0,1);font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:right;type:text;value:required;margin-right:0px;margin-left:0px;margin-bottom:0px;">required</div>
</div><input name="email" value="" class="element-container" type="email" pattern="[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+.[a-zA-Z]{2,3}$" placeholder="Business Email" required="required"></div>
</div>
</div>
<div class="form-row">
<div id="field24" field_map_id="24" >
<div class="component-container">
<div class="layout-row space-between"><div class="field-label">How would you like to move forward?</div>
<div class="required-field" style="color:rgba(0,0,0,1);font-size:13px;font-family:Roboto;font-weight:normal;font-style:normal;opacity:1;text-align:right;type:text;value:required;margin-right:0px;margin-left:0px;margin-bottom:0px;">required</div>
</div><div class="element-container layout-column layout-wrap"><div class="label-left-right"><div class="radio-check"><input type="radio" id="customerresponse0" name="customerresponse" value="Self Service" required="required" ><label for="customerresponse0" class="radiobtn"></label></div><label class="radio-check-label">We will have our team (or our Sugar authorized partner) uninstall customizations</label></div><div class="label-left-right"><div class="radio-check"><input type="radio" id="customerresponse1" name="customerresponse" value="Sugar Services Needed" required="required" ><label for="customerresponse1" class="radiobtn"></label></div><label class="radio-check-label">We would like to engage with Sugar's Services Team to discuss</label></div><div class="label-left-right"><div class="radio-check"><input type="radio" id="customerresponse2" name="customerresponse" value="Not Yet Sure" required="required" ><label for="customerresponse2" class="radiobtn"></label></div><label class="radio-check-label">We don't know how we will move forward yet</label></div></div></div>
</div>
</div>
<div class="form-row">
<div id="field1" field_map_id="1" >
<div class="component-container">
<div class="submit-box-container"><input class="element-container" type="submit" value="Submit"/></div></div>
</div>
</div>
</div>
</form>
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window.onload = function () {
var script = document.createElement("script");
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function injectIp(response) {
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var ipInputs = document.getElementsByName("googleplus");
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[can we insert a form so they can request Services help]