This redesign has a significant impact on day-by-day user experience. New navigation and positioning of elements are part of this change.
Sugar instances that have customization in the following areas/components of Sugar will be impacted when the upgrade occurs:
- Header
- Footer (including Footer Logo)
- Quickcreate
- Quicksearch
If your instance has customizations in the areas above, there is likely some effort needed to remediate before your Sugar instance is upgraded. Please visit the section "How do I Prepare?" to learn more.
Do you work with a Sugar authorized partner? Our customers who are engaged with a Sugar authorized partner may work with the partner towards remediation efforts.
All other customers may engage with Sugar's teams if they choose to have Sugar's Services group complete a technical review to understand the scope for removal or remediation, and prepare a proposal and Statement of Work.
[can we insert a form so they can request Services help]