Sugar Serve Q1 2024 is Live

SugarCRM is excited to announce the release of Sugar Serve Q1 2024.

This update highlights some of the key enhancements in this release of Sugar Serve. Visit the Q1 2024 page in Release Central to find everything to prepare for updates across the Sugar platform, including new blogs and updates, events, videos, release announcements, documentation, and more, across recent, current, and upcoming releases.

Release Central

Feature & Enhancement Highlights

User Profile & User Module Refresh

Reporting & Filtering Improvements

Usability Improvements for Service Console

Self-Service Document Center

Users Module - List View User Module - Record View
New Users Module List View New User Profile Record View
Users Module - Access Tab User Module - Layout Options
Focus Drawers for Report Drilldown Focus Drawers for Report Drilldown
Focus Drawers for Reporting Drilldown 1 Focus Drawers for Reporting Drilldown 2
“Is Anything” operand in Report filters New “Contains” List View Filter
Is Anything Operand List View Filters
Multiline Edit for Service Console List View Multiline Edit for Service Console List View
Service Console Editing
Primary and Secondary Sorting in Service Console Primary and Secondary Sorting in Service Console
Service Console Sorting

This is only a summary of the updates from Sugar this quarter. Please make sure to review the Sugar Serve Release Notes and the Q1 2024 page in Release Central to learn more about all of the new features and enhancements in this release, as well as additional fixes to address issues in previous releases of Sugar.

When Will I Be Upgraded?

Customers will receive further communication regarding their automatic upgrades shortly, per the SugarCloud Policy Guide - Upgrade Policy. You can learn more about Sugar's upgrade process in Release Central.

Enablement, Education, & Everything Else You Need to Know

To learn more about this release, please review the  Q1 2024 page in Release Central.

Also, make sure to "turn page notifications on" to be alerted when new content is added to Release Central and learn more about Release Central in About Release Central.

To ensure you are up-to-date on the latest information about Sugar Serve, please Subscribe to New Blog Posts in Sugar Serve Updates in SugarClub or visit Product Updates for additional product updates.