Sugar Market now supports “From: header” SPF domain alignment in accordance with the new bulk sender requirements stipulated by Gmail and Yahoo. To configure this required SPF alignment for your email-sending domain, you will need to:
Please note: This change affects deliverability, not your ablity to send marketing emails. You can still send marketing emails from Sugar Market before this change is made.
To achieve the correct SPF alignment, you will need to update your DNS configuration via your DNS provider. Specifically, you must create a new CNAME record for your Sugar Market email-sending domain. The details of the record are region specific, please use the values below for your specific region:
APAC
Host: market.apac-bounce
Value: apacsender.msgapp.com
EMEA
Host: market.eu-bounce
Value: eusender.msgapp.com
NA/LATAM
Host: market.us-bounce
Value: ussender.msgapp.com
For example, if your email-sending domain is mycompany.com, and you are in NA, you will need to create a CNAME record for market.us-bounce.mycompany.com with the value ussender.msgapp.com.
Once you have created the CNAME record, please notify SugarCRM Support by creating a case containing the following information:
If you need more assistance, don't hesitate to get in touch with SugarCRM Support.
