Fall '17 (7.10) Release Now Available

I am very excited to announce that Sugar Fall ‘17 has been released and is available for all of our On-Demand (OD) customers. Fall '17 (internally named Sugar 7.10) marks the beginning of a new chapter in our core Sugar products with the introduction of a quarterly feature delivery model, providing accelerated delivery of feature innovation for our Cloud (OD) customers, as well as heightened levels of predictability for Sugar updates. Fall ‘17 has a rich combination of exciting new end user features as well as significant performance improvements to our platform. To put a finer point on it, our company strategy directed us to accelerate innovation and increase focus on cloud-based offerings, with Fall ‘17 being a major step in doing so.

Fall '17 will significantly benefit customers running in the On-Demand environment with following updates:

The Emails module now uses the Sidecar interface. It has been redesigned to store copies of email messages sent from Sugar or archived via one of the various email archiving options. Users can view and work with email records much like they view and work with records in other Sidecar modules.

Users can configure multiple SMTP accounts to send email from Sugar.

Report charts are now enabled for drill-through, allowing users to click on a segment of a report's chart to view a list of records belonging to that segment.

Dashboards can now be shared with teams of users, pulled into their views by users, and pushed to teams of users by system admin users.

The following modules now use the Sidecar user interface:

  • Contracts
  • Contract Type
  • Currencies
  • Manufacturers
  • Shipping Providers
  • Tax Rates

The Rules Builder has been completely redesigned for usability with improvements that include row sorting via drag and drop, mass moving of rows, and mass deleting of rows.

This feature is only available in Enterprise and Ultimate Editions


Multiple team selection is now supported when filtering based on the Teams field in Sidecar modules.

This release also includes support for Elasticsearch 5.4, additional configuration options for configuring SSO using SAML, and fixes to issues in previous releases of Sugar.

Developers: Please review the Development Changes sections of the Ultimate, Enterprise, and Professional Release Notes to learn more about changes that could affect integrations and custom development.


Our Developer Advocacy team has reached out to customers and registered partners directly with information on developing on Fall '17. If you have any questions, please post them to the Dev Club Space in the community or email developers@sugarcrm.com.


Please review our release notes for the new versions using the following links and the Knowledge Base article, "What to Expect When Upgrading to 7.10," to learn more about the new features available, as well as the variety of fixes to address bugs identified in prior releases:

Customers hosted in our On-Demand environment will receive further communication regarding their automatic upgrades shortly. Please visit the Supported Platforms page for a complete list of supported browsers and other platform information. 

If you want to ensure you are up-to-date on all our latest releases, please click the ‘Follow’ button under the Explore space in the community.