About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:
  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
View Suggestions by Product Category
Sugar Market
Sugar Sell & Enterprise
Sugar Serve
SugarCloud Platform
Sugar Mobile App
Sugar Connect
SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions

  • Ability to filter on empty/not empty records

    Jenny Connell
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    Suggestion: The ability to filter for empty/not empty records when using the listview filters against modules. Background: We are currently going through all of our data sets that we hold for each module to improve our sales and marketing campaigns...

  • Report schedules only email the report when at least one row included

    Dave Hodgman
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    I have created reports that interrogate the quality of our data and set up schedules to run and email these reports to me. I only want to receive this email when at least one row is included in the report. This then becomes an effective means for notifications...

  • Comment field - Alert emails need more detail included

    Felecia Williams
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    The Comment field in Sugar objects, Account, Leads and Contacts is great in that you can collaborate from a specific record; however, the alert in the email tells the user nothing about the comment. If you are getting 1 to 2 per day, it's no big deal...
Highest Rated Suggestions

  • Custom Calendar View Visibility Controls

    Mike Gee
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    I am loving the new Calendar options in v13 to allow colouring of calendar events based on module/filter conditions etc. and the benefits that the different calendar view Templates can have for giving insight into events within the calendar. However,...

  • Contacts and Sugar Mobile App

    Nacha Villa
    • Suggestions
    • New on
    • SugarMobile
    • 0 Comments
    Have the possibility to synchronising the contacts created in CRM with my mobile phone, give the option to call from the contact list via Sugar CRM and avoid logging into the app to log the call or interaction. This helps us to get the daily work done...

  • Market AutoSave Feature

    David Hill
    • Suggestions
    • New on
    • Sugar Market
    • 0 Comments
    Add a mechanism whereby when you are creating anything (template, email, report, nurture, etc) your work is saved in the background. Then should you experience a connectivity issue or local system crash you can get back to where you were.