About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:
  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
View Suggestions by Product Category
Sugar Market
Sugar Sell & Enterprise
Sugar Serve
SugarCloud Platform
Sugar Mobile App
Sugar Connect
SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions

  • Interactive preview when building Reports

    Samantha Gowland
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    I personally find the report module particularly tricky compared with other CRMs I have used. Other CRMs offer an 'as you build/interactive preview' of the report. Its easy to view and place your groupings etc when building the more complex reports and...

  • Retain Contrasting colours for Subpanels when open

    Samantha Gowland
    • Suggestions
    • Planned for Upcoming Release on
    • Sugar Sell & Enterprise
    • 3 Comments
    Hi, Loving the new UI for 11.3.0 - the subpanels look so much better! But when multiple subpanels are open with/without records in the Subpanels name background colour then goes back to being white in light mode or black in Dark Mode. Its just hard...

  • Process Management

    Dave Hodgman
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 3 Comments
    Can you please prioritize some improvements to the Process Management window?! It is becoming a very time-consuming and tedious task when multiple in-progress processes need to be cancelled due to a process redesign. To make this easier, we need: ...
Highest Rated Suggestions

  • Interactive preview when building Reports

    Samantha Gowland
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    I personally find the report module particularly tricky compared with other CRMs I have used. Other CRMs offer an 'as you build/interactive preview' of the report. Its easy to view and place your groupings etc when building the more complex reports and...

  • Contacts and Sugar Mobile App

    Nacha Villa
    • Suggestions
    • New on
    • SugarMobile
    • 0 Comments
    Have the possibility to synchronising the contacts created in CRM with my mobile phone, give the option to call from the contact list via Sugar CRM and avoid logging into the app to log the call or interaction. This helps us to get the daily work done...

  • Market AutoSave Feature

    David Hill
    • Suggestions
    • New on
    • Sugar Market
    • 0 Comments
    Add a mechanism whereby when you are creating anything (template, email, report, nurture, etc) your work is saved in the background. Then should you experience a connectivity issue or local system crash you can get back to where you were.