About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:
  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
View Suggestions by Product Category
Sugar Market
Sugar Sell & Enterprise
Sugar Serve
SugarCloud Platform
Sugar Mobile App
Sugar Connect
SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions

  • Scheduler Queue

    Jacquelyn Lane
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    I would love to have a real-time queue that shows which schedulers are running and what's upcoming. Could have a similar format to the process management cases list (Processes > Process Management).

  • Highlighting archived emails in Outlook

    Lisa Nowicki
    • Suggestions
    • New on
    • Sugar Connect
    • 0 Comments
    In addition to the remark of the archiving status in the email itself, we suggest highlighting the already archived mails in color in Outlook. It helps users to get an overview at a glance - this logic is also previously known from Outlook Plugin.

  • Improve Reporting system

    Omar Conte
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    Hi, having some experience with other CRM systems (in particular Salesforce), I can easily say that Sugar reporting system is quite poor. Some of the things I'm missing are: - possibility to use formulas on fields - possibility to sort the chart...
Highest Rated Suggestions

  • Interactive preview when building Reports

    Samantha Gowland
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    I personally find the report module particularly tricky compared with other CRMs I have used. Other CRMs offer an 'as you build/interactive preview' of the report. Its easy to view and place your groupings etc when building the more complex reports and...

  • Contacts and Sugar Mobile App

    Nacha Villa
    • Suggestions
    • New on
    • SugarMobile
    • 0 Comments
    Have the possibility to synchronising the contacts created in CRM with my mobile phone, give the option to call from the contact list via Sugar CRM and avoid logging into the app to log the call or interaction. This helps us to get the daily work done...

  • Market AutoSave Feature

    David Hill
    • Suggestions
    • New on
    • Sugar Market
    • 0 Comments
    Add a mechanism whereby when you are creating anything (template, email, report, nurture, etc) your work is saved in the background. Then should you experience a connectivity issue or local system crash you can get back to where you were.