About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:
  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
View Suggestions by Product Category
Sugar Market
Sugar Sell & Enterprise
Sugar Serve
SugarCloud Platform
Sugar Mobile App
Sugar Connect
SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions

  • Scheduler Queue

    Jacquelyn Lane
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    I would love to have a real-time queue that shows which schedulers are running and what's upcoming. Could have a similar format to the process management cases list (Processes > Process Management).

  • Highlighting archived emails in Outlook

    Lisa Nowicki
    • Suggestions
    • New on
    • Sugar Connect
    • 0 Comments
    In addition to the remark of the archiving status in the email itself, we suggest highlighting the already archived mails in color in Outlook. It helps users to get an overview at a glance - this logic is also previously known from Outlook Plugin.

  • Improve Reporting system

    Omar Conte
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    Hi, having some experience with other CRM systems (in particular Salesforce), I can easily say that Sugar reporting system is quite poor. Some of the things I'm missing are: - possibility to use formulas on fields - possibility to sort the chart...
Highest Rated Suggestions

  • Add week number to the new calendar

    Emelie Garton
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    The new calendar lacks some functionality that the old one had: i.e. displaying the week number. This would be really helpful for the ones that uses the calendar a lot. Now they have to go to the old calendar to see the week number and then go back to...

  • Retain Contrasting colours for Subpanels when open

    Samantha Gowland
    • Suggestions
    • Planned for Upcoming Release on
    • Sugar Sell & Enterprise
    • 3 Comments
    Hi, Loving the new UI for 11.3.0 - the subpanels look so much better! But when multiple subpanels are open with/without records in the Subpanels name background colour then goes back to being white in light mode or black in Dark Mode. Its just hard...

  • Link to CRM record from Market

    James Walker
    • Suggestions
    • New on
    • Sugar Market
    • 0 Comments
    Hi, I would find it really useful if there was a button that I could click that linked the Sugar Market record I am seeing to the corresponding record in CRM. "View in CRM" or something similar? At the moment I have to look at ID numbers on both...