About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:
  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
View Suggestions by Product Category
Sugar Market
Sugar Sell & Enterprise
Sugar Serve
SugarCloud Platform
Sugar Mobile App
Sugar Connect
SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions

  • Predefining filters and making them available to users

    Dave Hodgman
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    Some users find it a challenge to set up and use filters. As an administrator, I want to define the criteria and name for a filter and then "publish" these for use by users based on their team. All predefined filters could then appear in a separate...

  • Ability to filter on empty/not empty records

    Jenny Connell
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    Suggestion: The ability to filter for empty/not empty records when using the listview filters against modules. Background: We are currently going through all of our data sets that we hold for each module to improve our sales and marketing campaigns...

  • Report schedules only email the report when at least one row included

    Dave Hodgman
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    I have created reports that interrogate the quality of our data and set up schedules to run and email these reports to me. I only want to receive this email when at least one row is included in the report. This then becomes an effective means for notifications...
Highest Rated Suggestions

  • Add import functionality for dropdown values

    Emelie Garton
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    I think it would be highly appreciated if there was an import functionality for updating and adding values to a dropdown field. Sometimes there's many values that should be added or updated and this takes a lot of time to do as it is now. It would be...

  • Highlighting archived emails in Outlook

    Lisa Nowicki
    • Suggestions
    • New on
    • Sugar Connect
    • 0 Comments
    In addition to the remark of the archiving status in the email itself, we suggest highlighting the already archived mails in color in Outlook. It helps users to get an overview at a glance - this logic is also previously known from Outlook Plugin.

  • Improvement: Notify the user/Sugar Admin when the Scheduled Report is too big to send

    Francesca Shiekh
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 1 Comment
    We had a user create a report and scheduling it for delivery but the email was never received. After a bunch of digging I found that the report resulted in an 80M PDF attachment that was, of course, undeliverable. The only indication is the vague...