About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:
  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
View Suggestions by Product Category
Sugar Market
Sugar Sell & Enterprise
Sugar Serve
SugarCloud Platform
Sugar Mobile App
Sugar Connect
SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions

  • Link to CRM record from Market

    James Walker
    • Suggestions
    • New on
    • Sugar Market
    • 0 Comments
    Hi, I would find it really useful if there was a button that I could click that linked the Sugar Market record I am seeing to the corresponding record in CRM. "View in CRM" or something similar? At the moment I have to look at ID numbers on both...

  • Organize Reports into Folders

    Sam Stark
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    It would be great to have the ability to organize reports we build into folders/ subfolders for easy reference when searching through existing reports. I know we are able to build Dashboards and group reports that way, but it would be a helpful feature...

  • Grouping/Organising Dashboards

    Jenny Connell
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 3 Comments
    Hello Sugar from Cortech Developments! Our users love using dashboards and have many uses for them. We have now come to a point where we have so many that it is hard to navigate through the drop-down menu to select ones to view. Are there any plans...
Highest Rated Suggestions

  • Updating design also updates date modified

    Jonathan Kirby
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    If the design of a process definition or email is changed, it doesn't reflect in the date modified field, it would be nice to know when the design was changed to be able to track how long a design has been untouched.

  • Contacts and Sugar Mobile App

    Nacha Villa
    • Suggestions
    • New on
    • SugarMobile
    • 0 Comments
    Have the possibility to synchronising the contacts created in CRM with my mobile phone, give the option to call from the contact list via Sugar CRM and avoid logging into the app to log the call or interaction. This helps us to get the daily work done...

  • Custom Calendar View Visibility Controls

    Mike Gee
    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    I am loving the new Calendar options in v13 to allow colouring of calendar events based on module/filter conditions etc. and the benefits that the different calendar view Templates can have for giving insight into events within the calendar. However,...