About Sugar Product Suggestions

Product Suggestions (Ideas) are reviewed on a regular cadence by Sugar's Product Management, Engineering, and other teams. Their scores (votes) are weighed against other enhancement requests, product bugs, and a variety of factors to determine what changes come in each version of a Sugar product. Help your fellow Club members by voting for ideas you like and would like to see in future Sugar releases. Please see How Sugar Manages Submitted Issues and Ideas for more details about this process from the Sugar Product Management team.

Suggestions will be categorized with one of the following statuses:

Suggestions are categorized by groups of SugarCRM products and services:

  • New
  • In-Progress
  • Planned for Upcoming Release
  • Delivered
  • Not Planned
  • Sugar Market
  • Sugar Sell & Enterprise
  • Sugar Serve
  • Sugar Connect
  • Sugar Mobile
  • SugarCloud Platform
  • SugarClub & Other SugarCRM Products and Services
Search All Product Suggestions
Most Recent Suggestions
  • Link to CRM record from Market

    • Suggestions
    • New on
    • Sugar Market
    • 0 Comments
    Hi, I would find it really useful if there was a button that I could click that linked the Sugar Market record I am seeing to the corresponding record in CRM. "View in CRM" or something similar? At the moment I have to look at ID numbers on both...
  • Organize Reports into Folders

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 2 Comments
    It would be great to have the ability to organize reports we build into folders/ subfolders for easy reference when searching through existing reports. I know we are able to build Dashboards and group reports that way, but it would be a helpful feature...
  • Grouping/Organising Dashboards

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 3 Comments
    Hello Sugar from Cortech Developments! Our users love using dashboards and have many uses for them. We have now come to a point where we have so many that it is hard to navigate through the drop-down menu to select ones to view. Are there any plans...
Highest Rated Suggestions
  • Custom Calendar View Visibility Controls

    • Suggestions
    • New on
    • Sugar Sell & Enterprise
    • 0 Comments
    I am loving the new Calendar options in v13 to allow colouring of calendar events based on module/filter conditions etc. and the benefits that the different calendar view Templates can have for giving insight into events within the calendar. However,...
  • Record user login for notes created in Customer Self Service Portal

    • Suggestions
    • New on
    • Sugar Serve
    • 0 Comments
    Whilst it makes sense to use the Customer Self Service Portal role to control security for all portal users, we consider it extremely important to record not only the date and time the note was created on the portal but also the user login that was used...