Can you add related cases to Accounts timeline dashlet?

Hi Sage, 

Thanks for contacting SugarCRM!

This is possible in 13.2! You can select up to 10 related modules to see in the timeline. If you're on Sugar Cloud, you may be on 13.2 and can see the documentation here: https://support.sugarcrm.com/documentation/sugar_versions/13.2/sell/administration_guide/developer_tools/studio/#Configuring_Timeline 

If you host your own Sugar, you will likely have to wait for Sugar 14, but it will be coming to our On-Site customers as well soon! 

Let me know if you have any other questions. I'm happy to help!

-Raye

Hi Raye,

Thanks very much for this and for the link to the documentation. We've got 13.2 but for some reason when I try clicking on Timeline in studio it's not taking me to the next view to select the options.

I will raise with our partner developers - was just hoping to be able to do myself :)

Thanks

Hey Sage, 

I think you might be experiencing an issue that is fixed in 13.3 (coming very soon!), could you try clicking Timeline from the left-hand pane with the folder structure in Studio? As opposed to clicking the Timeline icon? 

Let me know how it goes! 

-Raye

That ahs worked Raye! Thank you so much

That ahs worked Raye! Thank you so much