How do I set up auto-delete for my contacts to reduce the number? ie if they haven't opened an email in +2 years, remove them from my database

Hello Abbey Wyatt-Smith , 

If you are running a recent version of Sugar the Auto-Archiver would be the easier option to accomplish this. 

Just create a new archiver filtering for Date Modified. 


You  can check more information here:  

https://support.sugarcrm.com/Documentation/Sugar_Versions/11.0/Serve/Administration_Guide/System/Data_Archiver/#Creating_and_Running_a_Data_Archiver_Job

I hope this helps 

Thanks Andre, 

It looks like this only works for Sugar Cloud customers. Is there a way you can do this if you just have Sugar Market?

do you also have Sugar Enterprise?
if so, archiving feature is also available for that version

https://support.sugarcrm.com/Documentation/Sugar_Versions/11.0/Ent/Administration_Guide/System/Data_Archiver/#Creating_and_Running_a_Data_Archiver_Job

do you also have Sugar Enterprise?
if so, archiving feature is also available for that version

https://support.sugarcrm.com/Documentation/Sugar_Versions/11.0/Ent/Administration_Guide/System/Data_Archiver/#Creating_and_Running_a_Data_Archiver_Job