email template broken image

When using email templates and adding an image via upload into the template in Sugar it looks good. When opening in outlook via SugarConnect it shows up broken. I've tried different images and always the same result. How can I get these to show up?

Parents

0 Francesc Del Moral Farrarons 4 days ago

Hi again Brianna Burke ,

To help our support team troubleshoot the issue, could you please let me know the version of Sugar and if is Cloud or On-Premise based? Also, if you could provide the version of Outlook and the platform (Windows or Mac), that would be very helpful.

Thank you and best regards,

Francesc
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 Francesc Del Moral Farrarons 4 days ago

Hi again Brianna Burke ,

To help our support team troubleshoot the issue, could you please let me know the version of Sugar and if is Cloud or On-Premise based? Also, if you could provide the version of Outlook and the platform (Windows or Mac), that would be very helpful.

Thank you and best regards,

Francesc
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data