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Subpanel Missing when related field has been added in Opportunity.

Peter Hallett

Hi, DevClub, 

We are currently using SugarCRM Version 14.0.1 (Build 279) (Q2 2024) on Prem. 

Within Opportunities, we have a related field that relates back to the Opportunities, i.e. a Parent Opportunity. As can be seen below in Image 1 and 2

I can see the relationship as in image 3 and 4 below.

However, the Subpanel does not display on the Opportunity. It is also not listed in the Subpanels section See 5 below).
I notice that the "Subpanel from Opportunities" is blank in image 4 above. 
I have carried out Quick Repair and Rebuilds, also Rebuild Relationships.
I'm just wondering if I have missed something or if anyone has any ideas. 
Many thanks for your help. 
Parents
  • +1

    Hi  ,

    The behavior you are seeing is present in any Sugar installation. Enhancement # 85236 was filed to address this gap in functionality; it is currently marked as no plan to implement. I recommend filing a support case to be associated with that enhancement as the more customers requesting a feature may change the priority.

    In the meantime, you can create a custom 1:m relationship via Studio to establish the same use case you are seeking.

    Chris  

    Co-Founder | SugarCRM's 2024 Global Outfitters Partner of the Year

Reply
  • +1

    Hi  ,

    The behavior you are seeing is present in any Sugar installation. Enhancement # 85236 was filed to address this gap in functionality; it is currently marked as no plan to implement. I recommend filing a support case to be associated with that enhancement as the more customers requesting a feature may change the priority.

    In the meantime, you can create a custom 1:m relationship via Studio to establish the same use case you are seeking.

    Chris  

    Co-Founder | SugarCRM's 2024 Global Outfitters Partner of the Year

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