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Sugar Outlook connector - Autofill

Norm Bonenfant

We are using the latest version of the Sugar Connector with outlook and it keeps trying to autofill information which is extremely frustrating as it is always in the way and never helpful.

I have tried stopping Outlook autofill, Edge Autofill, looked for Windows 11 autofill options, etc.

is there anyway to get rid of this? 


 



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  • 0 Sugar Employee Badge

    Nord is indeed correct. Sugar Connect utilizes Webview 2 in Outlook (desktop) to facilitate much of the required functionality that Sugar Connect needs. This means that some of the stock features of Edge, like you discovered with auto-complete / auto-fill, can show up in Sugar Connects various search fields.

    If you find a solution using the forum link that Nord provided, please let us know. I would love to document this internally in case it comes up again in the future.

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  • 0 Sugar Employee Badge

    Nord is indeed correct. Sugar Connect utilizes Webview 2 in Outlook (desktop) to facilitate much of the required functionality that Sugar Connect needs. This means that some of the stock features of Edge, like you discovered with auto-complete / auto-fill, can show up in Sugar Connects various search fields.

    If you find a solution using the forum link that Nord provided, please let us know. I would love to document this internally in case it comes up again in the future.

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