Sugar 14; has lost the ability to set a User Password

It appears it is no longer possible to set a user password within the UX; the Release Notes do not mention that the ability to set a password has been removed.  https://support.sugarcrm.com/documentation/sugar_versions/14.0/ent/sugar_14.0.0_release_notes/#User_Interface

We do not have an outbound email server setup. Until we upgraded to Sugar 14, this was a non-issue. How can we set a user's password in Sugar 14?

We are on-premise and not using Sugar Identity. 

Parents
  • Hi Jeff, I guess the only other option if configuring an email account is not possible (due to firewall etc) - then you can change the hashed PW on the database to gain access. Then log in as that user and reset the password from the UI.

Reply
  • Hi Jeff, I guess the only other option if configuring an email account is not possible (due to firewall etc) - then you can change the hashed PW on the database to gain access. Then log in as that user and reset the password from the UI.

Children
  •   ,

    thank you for your suggestion. This would require access to the database; which our administrators do not have. There should be a sugar_config option to turn this functionality on/off. There are a lot of undocumented configuration options.