Hi all,
For Leads and some other fields, SugarCRM provides a last activity (date) field.
When using the Sugar mail function , this field indeed will update if you send a mail.
However, if you use the 'external mail' (f.i. in our case Outlook), this date does NOT seem to react if you send a mail.
Two questions :
1. Is this 'working as designed' to NOT respond when sending mail via an external mail client ?
2. Will the new connector solve this inconvenience ?
Thanks for any feedback,
Hugo