Last Activity Date : does not respond to Outlook sync'd mails ?

Hi all,

For Leads and some other fields, SugarCRM provides a last activity (date) field.

When using the Sugar mail function , this field indeed will update if you send a mail.

However, if you use the 'external mail' (f.i. in our case Outlook), this date does NOT seem to react if you send a mail.

Two questions :

1. Is this 'working as designed' to NOT respond when sending mail via an external mail client ?

2. Will the new connector solve this inconvenience ?

Thanks for any feedback,


Parents Reply Children
No Data