With Microsoft cutting off plug in support it appears we are being forced into a transition to Sugar Connect. After multiple demos the only difference that Sugar seems to highlight is that it can now be used with the outlook web app, which is worthless to my company. When i asked the people from Sugar to defend charging for something that is currently free no one was able to, especially with a 20-30% increase in overall cost by adding Sugar Connect. Has anyone who is currently using Sugar Connect found that it has any value at all? Or are my suspicions that this is just a money grab correct?
