We have 2 new users and their supervisor cannot open opportunities that have been assigned to them.
We have 2 new users and their supervisor cannot open opportunities that have been assigned to them.
Do you have any roles assigned to the supervisor or users? only my items etc? This sounds like a role management issue.
We do have a role assigned to the supervisor but he can see all other opportunities.
Hi Annette, is the supervisor the users "reports to" and also is the supervisor in the same team as the new users?
Hi Annette, is the supervisor the users "reports to" and also is the supervisor in the same team as the new users?
The supervisor is NOT the users' "report to" person. The supervisor is in the same team as the new users.