We have 2 new users and their supervisor cannot open opportunities that have been assigned to them.
We have 2 new users and their supervisor cannot open opportunities that have been assigned to them.
Hi Annette,
Can you clarify what the supervisor's experience is when trying to open one of the opportunities? If you provide the supervisor a direct link to one of the opportunities, can they view the opportunity or do they receive an error message? If they can view the opportunity via a direct link, they may be using some saved filters that are not accounting for the new users.
Chris
Hi Annette,
Can you clarify what the supervisor's experience is when trying to open one of the opportunities? If you provide the supervisor a direct link to one of the opportunities, can they view the opportunity or do they receive an error message? If they can view the opportunity via a direct link, they may be using some saved filters that are not accounting for the new users.
Chris
The supervisor cannot open the opportunities through the Opportunity module nor with a direct link. He receives a message that says, "Data not available. Page does not exist or you do not have permission to access this page."