Good morning,
hope this isn't a stupid question, I really can't find a way in SugarCRM PRO 11 to schedule reports to other users.
I create a schedule then I open it and I can't add any other users inside the Users panel.
Thanks
Good morning,
hope this isn't a stupid question, I really can't find a way in SugarCRM PRO 11 to schedule reports to other users.
I create a schedule then I open it and I can't add any other users inside the Users panel.
Thanks
Hi Manuel. You typically add other users to the report schedule using the Actions menu and "Link Existing Record". Then a search and select drawer opens. But your arrow button doesn't look active. Can you try clicking it and seeing if it is enabled? If it is not, you could check your permissions. Let me know if it works!
Lydia Manger
Product Manager — Sugar Discover
Hi Manuel. You typically add other users to the report schedule using the Actions menu and "Link Existing Record". Then a search and select drawer opens. But your arrow button doesn't look active. Can you try clicking it and seeing if it is enabled? If it is not, you could check your permissions. Let me know if it works!
Lydia Manger
Product Manager — Sugar Discover
Hi Lydia,
yes, that's exactly the place I supposed to find the "Link existing Record" action but I don't have it.
The problem is I'm sys admin so currently I shouldn't have any Role applied.
What release version do you have? PRO or ENT?
Thanks