SugarConnect Side Panel will not load to installed ver of outlook 365

Installing Sugarconnect and the side panel in an open email works fine but the side panel in the home of installed 356 will not load? any suggestions?

0 Michael Gillingham over 1 year ago

Hello Brooke,

Is this still an ongoing issue? Based on the screenshot, it may be that an email was not selected at the time. If you select an email from the Inbox, does the Connect sidebar display as expected?
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0 Brooke Wilman over 1 year ago in reply to Michael Gillingham

Hello Michael - yes this has been resolved and is displaying as expected
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