Creating link between 2 dropdown values

Hi Connor,

You could likely achieve this using SugarBPM and have the call field's updates trigger the update on the contact. If you're not familiar with using SugarBPM, I'd recommend reviewing the SugarBPM section of the Administration Guide and the Help Articles on SugarBPM to get a full understanding and see some examples. You can also see some training options here and here.

Depending on your objective and other factors, you may also be able to use alternative approaches such as: 

• https://support.sugarcrm.com/Knowledge_Base/Studio_and_Module_Builder/Sugar_Logic/Capturing_Records_Activities_Counts_Using_Calculated_Fields/index.html
• https://sugarclub.sugarcrm.com/explore/help-forums/enterprise-professional/f/enterprise-professional-questions/3054/date-of-last-meeting-field
• https://support.sugarcrm.com/Knowledge_Base/Workflows/Capturing_a_Records_Last_Activity_Date_Using_Workflows/ 

I hope this helps give some ideas!

-Alex

Hi Connor,

You could likely achieve this using SugarBPM and have the call field's updates trigger the update on the contact. If you're not familiar with using SugarBPM, I'd recommend reviewing the SugarBPM section of the Administration Guide and the Help Articles on SugarBPM to get a full understanding and see some examples. You can also see some training options here and here.

Depending on your objective and other factors, you may also be able to use alternative approaches such as: 

• https://support.sugarcrm.com/Knowledge_Base/Studio_and_Module_Builder/Sugar_Logic/Capturing_Records_Activities_Counts_Using_Calculated_Fields/index.html
• https://sugarclub.sugarcrm.com/explore/help-forums/enterprise-professional/f/enterprise-professional-questions/3054/date-of-last-meeting-field
• https://support.sugarcrm.com/Knowledge_Base/Workflows/Capturing_a_Records_Last_Activity_Date_Using_Workflows/ 

I hope this helps give some ideas!

-Alex