searching tool

Hi everyone,

so we added a new user, but the problem is now that they can´t search for anything in the searchig bar. we´ve tried everything, but couldn´t find a solution.

If someone could help us that would be very kind.

Thank you very much!

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0 Alex Nassi over 2 years ago

Hi Tonja Clasen - Did you mean to post this in the Sugar Market, or did you mean this for Enterprise & Sell? If so, there are a few search options, can you please clarify which one you're referring to, such as the Global Search or List View search? Does the user have issues seeing any records if you send them a direct link, or is it just the search?

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Alex Nassi over 2 years ago

Hi Tonja Clasen - Did you mean to post this in the Sugar Market, or did you mean this for Enterprise & Sell? If so, there are a few search options, can you please clarify which one you're referring to, such as the Global Search or List View search? Does the user have issues seeing any records if you send them a direct link, or is it just the search?

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Tonja Clasen over 2 years ago in reply to Alex Nassi

Hello Alex Nassl,

my question was directed only to the search. My colleague can`t use the list view search.
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