Connecting an e-mail label in Sugar CRM

Question

Good afternoon, 
 I am currently to connect an e-mail account with Sugar CRM. To be specific: I want the incoming e-mail organized under a label to be forwarded as case into SugarCRM. Does SugarCRM recognize labels in an inbox? 
 I have been trying to figure out how to do this. The general mail from the mailbox is already being forwarded as case, but not the e-mail under the label in the mailbox. 
 We are using G-mail in the webbrowser as e-mail client. 
 Thank you in advance for your answer. 
 Best regards, 
 Maike

Maike Mak · Answer

using standard Gmail features: 
 create a filter and select which incoming email address it will apply to, 
 then apply the label 
 then choose a forwarding address

Maike Mak · Answer

Dmytro Chupylka Tony Romano Thank you both for your answers! due to a problem with a double filter on our end, we didn't get the e-mails assigned under the label as I wanted. The label is now successfully connected to Sugar as I manually had to type in the label in the "Monitored folders" bar in the Sugar e-mailsettings. First, the entire G-mail mailbox with the labels did not appear in Sugar, but after manually typing the label in the Sugar e-mail settings it appeared and now the label is sucessfully connected. The e-mails are forwarded as a case into our cases module. 
 The following help I got as a reply from the Sugar support desk after several weeks: