I need to update the owner for about 2000 accounts. SugarCRM however sends a notification mail for each account that I change the owner for.
How can I change the owner for 2000 accounts without sending a notification mails tsunami to the new owner?
I need to update the owner for about 2000 accounts. SugarCRM however sends a notification mail for each account that I change the owner for.
How can I change the owner for 2000 accounts without sending a notification mails tsunami to the new owner?
One other thought - If you have the "notify on assignment" set for the user instead of a process that sends the email, just turn that off for them (it's probably cleaner, unless there are other notifications they should receive while you're doing the mass update.
Bud Hartley | Cape Foulwind, NZ (and Oregon, USA)
One other thought - If you have the "notify on assignment" set for the user instead of a process that sends the email, just turn that off for them (it's probably cleaner, unless there are other notifications they should receive while you're doing the mass update.
Bud Hartley | Cape Foulwind, NZ (and Oregon, USA)
Thanks Bud, that's indeed for me the most feasible approach.
Another thought (somewhat more labour intensive though ;-) ) - I could temporarely replace the targeted new owners' email with my email and catch all the notification mails and channel them in a dedicated folder in Outlook via a mail-rule...? By doing so the occasional non-massupdate related notification mails would not get lost. After checking that folder , all notification mails of the mass update in that folder can then simply be deleted.
Is that a correct assumption ?
Thanks again for the above hint
;-)