SugarConnect - Keeps sending email invitations

Our customers experience the same - we have submitted a high priority case
Have you got any fast feedback from support?

The did a reset of my account and told me to remove the two-way sync.  I did this and it fixed the issue.  However, still waiting for feedback on getting the full issue resolved (i.e. still being about to use two-way sync). 

thank you!

I just got spammed with over 900 meeting invites for Public Holidays etc overnight 

Customers to us have the same experience and are very irritated about this. I got the same recommendation from Sugar Support so I hope this works, but what exactly does it mean to have one-way sync instead of two? As Meagan our customer would like to use two-way sync!

According to support and documentation it means that the emails will sync from your outlook to Sugar.  But if a meeting is created in Sugar it will not Sync to outlook. 

Thanks Meagan!

We still have issues with this so the customer has deleted his user because he can't rely on it. So I truly would like to have a solution to the issue since its not good to spam the customers.. 

Oh I completely agree.  I've asked Portal for an actual fix and waiting on that update.

Hi everyone,

Thank you for bringing up this issue. Our engineering team is actively investigating this and we'll be providing more updates once there is more information to share! 

-Alex

(cc: Andrew Blue)

This issue is also being tracked at Bug #88129. Cases submitted to our support team are also being associated with this bug for us to understand the impact.