SugarConnect - Keeps sending email invitations

Customers to us have the same experience and are very irritated about this. I got the same recommendation from Sugar Support so I hope this works, but what exactly does it mean to have one-way sync instead of two? As Meagan our customer would like to use two-way sync!

Customers to us have the same experience and are very irritated about this. I got the same recommendation from Sugar Support so I hope this works, but what exactly does it mean to have one-way sync instead of two? As Meagan our customer would like to use two-way sync!

According to support and documentation it means that the emails will sync from your outlook to Sugar.  But if a meeting is created in Sugar it will not Sync to outlook.