SugarConnect - Keeps sending email invitations

My calendar keeps re-sending meeting invitations to guests that have already responded. It appears to be sending at random intervals and even for meetings that have already occurred. Is anyone else having this issue?

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0 Sofia Jonsson over 3 years ago

Customers to us have the same experience and are very irritated about this. I got the same recommendation from Sugar Support so I hope this works, but what exactly does it mean to have one-way sync instead of two? As Meagan our customer would like to use two-way sync!

Best Regards,

Sofia Jonsson
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0 Meagan Moore over 3 years ago in reply to Sofia Jonsson

According to support and documentation it means that the emails will sync from your outlook to Sugar. But if a meeting is created in Sugar it will not Sync to outlook.
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0 Sofia Jonsson over 3 years ago in reply to Meagan Moore

Thanks Meagan!

We still have issues with this so the customer has deleted his user because he can't rely on it. So I truly would like to have a solution to the issue since its not good to spam the customers..

Best Regards,

Sofia Jonsson
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0 Sofia Jonsson over 3 years ago in reply to Meagan Moore

Thanks Meagan!

We still have issues with this so the customer has deleted his user because he can't rely on it. So I truly would like to have a solution to the issue since its not good to spam the customers..

Best Regards,

Sofia Jonsson
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0 Meagan Moore over 3 years ago in reply to Sofia Jonsson

Oh I completely agree. I've asked Portal for an actual fix and waiting on that update.
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