How can I share a lead's information with an Account?

We are a manufacturer that only sells to third-party authorized dealers. We still do our own marketing and collect leads on behalf of our dealers. We normally forward the contact information of a lead to the appropriate dealer. Now that we are using SugarSell, I am having a hard time sending the dealers the lead's contact information. Dealers do not have a Sugar account. When I go to the leads contact card and select "Share" it only sends a link that requests a username and password. Is there another way?

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  • The Sugar Customer Support Portal appears to now provide the ability to make the Leads Module (along with other modules) visible in the portal. Along with the recent enhancements to the portal (especially the latest release) definitely worth assessing as an option.

  • Hi Greg, I don't think it is possible to add other modules in the portal without custom code. If you were thinking of the recent 11.1 release, it's possible you were thinking of SugarLive in Sell, which added the Lead and Account tabs to SugarLive. Or is there something else you were referring to?

    It is true though that the portal had some great enhancements recently, mostly for Serve. The Serve 11.1 release notes outline the new features there.

    -Brenda

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