SugarCRM Pro still showing EmailTemplates BWC List view

I just upgraded to v11 Professional On-Site and I noticed that although the Email Templates create and record views are indeed defaulting to Sidecar, the list view still shows BWC.

I dug through our customizations on the Emails module (we have no EmailTemplates directory in custom) so where might the issue be?

thanks,
FrancescaS

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0 André Lopes over 3 years ago

Hi Francesca Shiekh

I just evaluated Email Templates module in our own CRM instance, which has being upgraded last month, and it is fully migrated to Sidecar.

Make sure you TRUNCATE TABLE metadata_cache, clear browser cache and rm -rf cache/* in a copy of production instance and try again. Perhaps it help.

André Lopes
Lampada Global

Skype: andre.lampada
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0 Francesca Shiekh over 3 years ago in reply to André Lopes

Thank you for the suggestions André, unfortunately it didn't work, it's still redirecting to bwc.
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0 Andre Serrazina over 3 years ago in reply to Francesca Shiekh

Hi Francesca, could you double-check if you are enabling BWC for that module:

support.sugarcrm.com/.../index.html
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0 Andre Serrazina over 3 years ago in reply to Francesca Shiekh

Hi Francesca, could you double-check if you are enabling BWC for that module:

support.sugarcrm.com/.../index.html
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0 Francesca Shiekh over 3 years ago in reply to Andre Serrazina

I checked, and BWC is not enabled.

Oddly, in my DEV environment it still shows BWC list view (but isBwcEnabled false) while in my TST environment it shows as Sidecar. Yet the code base is the same.

I'll have to dig some more.
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