Default outbound email adress

Hey!

We have two different teams that are using to different outgoing email addresses.

I would like to change the default outgoing email adress from the personal email adress to the green one. Is that possible?

Shouldn't I be able to do the change here?

Parents

0 Claus Schiller over 1 year ago

In later Sugar versions users can easily define the default outgoing email account:

The following 11.3.0 Emails behavior has changed in 12.0.x:

Feature	Sugar 11.3 Behavior	Sugar 12.0 Behavior
Favorite and Preferred Sending Accounts	Users can favorite Outgoing Email Accounts to prioritize them in the "From" address field when composing an email. Favorite email accounts are in alphabetical order, followed by all other accounts in alphabetical order.	Users can mark an account as a favorite and/or a "Preferred Sending Account" to prioritize the account in the "From" dropdown when composing an email. Accounts that are marked as favorites and preferred sending accounts are at the top of the list, followed by accounts that are marked as favorites in alphabetical order, followed by preferred sending accounts in alphabetical order, followed by all other accounts in alphabetical order.

Reply

0 Claus Schiller over 1 year ago

In later Sugar versions users can easily define the default outgoing email account:

The following 11.3.0 Emails behavior has changed in 12.0.x:

Feature	Sugar 11.3 Behavior	Sugar 12.0 Behavior
Favorite and Preferred Sending Accounts	Users can favorite Outgoing Email Accounts to prioritize them in the "From" address field when composing an email. Favorite email accounts are in alphabetical order, followed by all other accounts in alphabetical order.	Users can mark an account as a favorite and/or a "Preferred Sending Account" to prioritize the account in the "From" dropdown when composing an email. Accounts that are marked as favorites and preferred sending accounts are at the top of the list, followed by accounts that are marked as favorites in alphabetical order, followed by preferred sending accounts in alphabetical order, followed by all other accounts in alphabetical order.

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